Fitness Grid (M) Sdn Bhd
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Privacy Policy

1. Introduction

Welcome to Fitness Grid ("we," "us," or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.fitnessgrid.com.my (the "Site"), or use our services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We may collect the following types of information:

Personal Information: When you sign up for our services, book classes, or contact us, we may collect personal information such as your name, email address, phone number, and payment information.

Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, operating system, referring URLs, and page views.

Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to track activity on our website and store certain information.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services
  • To process transactions and manage your membership
  • To communicate with you, including sending you updates, promotions, and marketing information
  • To improve our website and services based on your feedback and usage
  • To comply with legal obligations and protect our rights and the safety of our users

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business
  • To comply with legal requirements, such as responding to a subpoena or court order
  • In the event of a business transaction, such as a merger or acquisition, where your information may be transferred as part of the assets

5. Security of Your Information

We implement a variety of security measures to protect your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information
  • Opt-out of receiving marketing communications from us
  • Request a copy of the personal data we hold about you
  • Restrict or object to the processing of your data in certain circumstances
  • To exercise these rights, please contact us at fitnessgrid.hq@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 12. We do not knowingly collect personal information from children under 12. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with the updated effective date.

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